We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have a Taekwondo school and want the use, Amelia, for the class registrations that are recurrently once or twice a week at the moment when put the recurring dates up for a year the billing is for the total amount and not for instance a monthly payment
We require additional fields which I added but it does not appear on the booking form. The custom fields do not appear before the form asks for payment
Any suggestions
Hello Gerrit van Maarleveld,
Thank you for reaching out to us.
We currently don't have a subscription feature built-in, but it is planned to be included in our Pro and/or Developer licenses at some point in the future. So the only two options that exists at the moment are "pay only for the first appointment" and to "oay for all of them at once".
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
As for custom fields please go to custom fields and make sure that you add the custom fields to those services. You can also send a couple of screenshots of that setting.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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