We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We have built a halloween event site using the Amelia plugin to handle the bookings.
The only issue we have come across is the events run from evening until 2am the next day. When I try to input 2am on the event finish time within the event section of Amelia, it only lets me select times until 12am even when i have made the date run over 2 days.
Do you know where I could be going wrong?
Hello James,
Thank you for reaching out to us.
That is because you can not go over to the next day. That automatically creates a 2-day event. You can set it up like this
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
Thank you for your reply. I've tried this method, but it ends up putting two separate timeframes on the event list so it is a bit confusing for customers.
I'll leave it off.. but it might be something you look into providing as a feature in the future as most evening entertainment venues would require this.
Thanks,
James
Hello James,
We understand that and we will forward this ticket to appropriate sector also I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables