We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My photographers want to be able to rent the space as well as take photo sessions from clients, so I've created a 'Studio' employee to handle when our employees book a blank session for a time slot. This works perfectly however the employee isn't a customer per say so they can't access the Appointments page to see their own reservations and cancel/make changes etc. I imagine it would work if I set them up a completely separate account but is it possible for the system to see employees as customers too?
Hello Jason,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. This is because those two roles have completely different permissions and thus this cannot be done as it creates a conflict so speak.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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