We noticed a issue where the event body was not saved. Finding out that it seems to have a length restriction in the body content. Is this true? If yes, what is the maximal length and why? If no, what can be the cause?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I have performed checks and the actual limit of the event description field in the database is 4095 characters. I just checked the text that you sent me and it says that it has 6721 characters.
Please let me know if you have any other questions.
Thank you for the Feedback. That is what we noticed.
We suggest for a future Request one of the two options below: 1. Make the description field much longer so that more Content can be added in a Event Description or 2. As with Blog Posts add a Field Excerpt and a standard Wordpress Textfield for longer Descriptions. With a click in the Link of the Excerpt opens a PopUp or a Accordion with the Description that can be scrolled.
Hello Support
We noticed a issue where the event body was not saved.
Finding out that it seems to have a length restriction in the body content.
Is this true?
If yes, what is the maximal length and why?
If no, what can be the cause?
Thank you and kind regards
Philipp Hofstetter
Hello Philipp,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Philipp,
Can you please provide me with the text that you tried o add as the event description so I can test it out?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Philipp,
I have performed checks and the actual limit of the event description field in the database is 4095 characters. I just checked the text that you sent me and it says that it has 6721 characters.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Uroš
Thank you for the Feedback. That is what we noticed.
We suggest for a future Request one of the two options below:
1. Make the description field much longer so that more Content can be added in a Event Description
or
2. As with Blog Posts add a Field Excerpt and a standard Wordpress Textfield for longer Descriptions.
With a click in the Link of the Excerpt opens a PopUp or a Accordion with the Description that can be scrolled.
Thank you and kind regards
Philipp
Hello Philipp,
Thank you for your suggestions.
I have passed these to our management to implement in one of the future updates.
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables