As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi I bought the basic version of your plugin, but I have a problem updating the plugin.
When I update, the system returns this message to me:
"There was an error updating Amelia: License activation is required to receive automatic updates. Please visit Settings to activate Amelia."
Clicking on the settings opens the amelia plugin in the settings section which tells me this:
"Your purchase code has been hidden for security reasons. You can find it on your store page store.tms-plugins.com"
I am attaching the two images.
How could I solve?
Thank you