We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to update my data tables from excel or csv. In the documentation (https://wpdatatables.com/documentation/table-features/update-manual-tables-from-source-files-csv-excel-or-google-sheet/) it says that I can update my tables from csv or excel. It shows a dropdown on the data source tab that says 'select how to use source file data'.
I do not have that dropdown.
I would really like to use this feature, but can't find it.
- DB
Hi, Duane
Sorry for the delay
You probably dont have the latest version of the plugin.
Can you please follow these instructions and update your plugin?Updating the plugin to the latest version
Let me know if that helped.
Thanks
Kind Regards,
Miloš Jovanović
[email protected]
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Hello Miloš,
That did the trick! I was running V4.5. Should have figured it out by myself, but I thought maybe the plugins page would tell me to update. It didn't so I thought I had the latest.
Thanks for your help! You can close this ticket...
- Duane