We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am looking for a solution to allow my clients to change the day and time of their classes.
I teach face-to-face classes at my center. Each class has a maximum limit of 15 participants. Each client goes to one or two classes a week, always at the same time and on the same days of the week, for example my client goes to class on Mondays at 6:00 p.m. and on Wednesdays at 8:00 p.m., and It always goes at the same times and days.
I give my clients the possibility of being able to change and attend another time and another day, as long as there is space on the day and at the time that my client wants.
I do those changes manually, but it's gotten to a point where I have so many users that it's crazy to do it manually. Can Amelia help me carry that more automatically?
The idea is that each user enters the web and changes the day and time of his class to those that are available.
I don't need to sell or charge for classes, I already have that covered, I just need a system for my clients to change, by themselves, their days and hours of classes.
Hello Antonio,
Thank you for reaching out to us.
There is an option to enable the "Allow customers to reschedule their own appointments" option on the Amelia/Settings/Roles settings page.
For that purpose, you would need to enable the customer panel in Amelia.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables