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  Public Ticket #3133108
Likert Survey in Gravity Forms
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  • Anton started the conversation

    Hi there


    The likert type of data entry for wpDataTables does not pass through the data.  The column is empty.  What is the trick to get it working, please?

    Thank you,


    Anton

  •  1,846
    Miloš replied


    Hi, Anton 

    I am sorry, but i am not understanding what is the exact issue.

    Can you please elaborate a bit more,

    and if you can show me some screenshots,

    or best will be if you can record a video of your screen to show me what data is not being passed through?

    -

    It seems that i only understand that you linked a Gravity Form to a datatable in our plugin -

    but can you tell me what type of column is this -  and what type of Gravity Field is the source data?

    -

    Can we also see the back-end of this Form, and the table?

    -

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    And point me to the table ID,  and the Gravity Form ID, as well, please.

    Thank you

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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