We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi. I need to be able to book any time when I make a manual booking backend. I have the setting "Allow admin to book appointment at any time" but it still only gives me limited times every 45-minute from the employee's schedule 8-17 (although latest time I can set is 15:30??).
For example, in this case I need to be able to book a time at 16:00, but this isn't possible since it's not showing up, and if it did, it would've been 16:15?
Please help ASAP.
Hello Ebba,
Thank you for reaching out to us.
The time slots for the admin to book appointments in the back-end have the increment of the value defined in the "Default Time Slot Step" option on the Amelia/Settings/General page. If you want to increase the number of time slots available in the back end, you could increase the aforementioned option and test it out.
Hope this helps you.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Ebba,
Unfortunately, that is how it would have to be done at the moment, but I will have this passed to our management.
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables