2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
Hi yes, this is because I rollbacked to the previous version. Now it is updated to the latest version. You may try again. And you will see the problem again.
The issue has been resolved on your site. There is a minor glitch in v5.3 that happens on some sites, so we just disabled "Load entities on page load" in Settings/Activation, and activated it again, and that's it.
Keep an eye on the form, but it should work fine from now on.
Hi,
When you visit the URL, and click on any Book button.
The version 2.0 keep loading and doesn't display the form. I have attached a photo.
May I know what causes the issue and how do I get it fixed?
Hello Kamel,
Thank you for reaching out to us.
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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You are missing the whole point.
The form is not even loaded. Before, it display just fine.
Hi yes, this is because I rollbacked to the previous version. Now it is updated to the latest version. You may try again. And you will see the problem again.
Hello Kamel.
Sorry for the delay.
The issue has been resolved on your site. There is a minor glitch in v5.3 that happens on some sites, so we just disabled "Load entities on page load" in Settings/Activation, and activated it again, and that's it.
Keep an eye on the form, but it should work fine from now on.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables