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Hi guys
I have followed your video and manual in order to crate a page showing the master-details of my table. Using the pop-up is working. But showing the details on the page does not work for some reason. I just do not check where the problem is.
The page does contain the column names within %%. Is there a problem, if I use it with my Kallyas theme resp. page builder?
Thank's a lot for your help!
Mathias
Hello Mathias,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Mathias,
Thank you for providing me with the credentials.
Can you please let me know which table has this kind of issue with the Master-detail plugin?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros
The table is: “Zertifizierte Firmen PSO“
[wpdatatableid=9]
Hello Mathias,
Thank you for clearing that up.
Can you please install the latest version of the wpDataTables plugin (5.0), test it out, and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros
I've updated the plugin to V5.0.
As far as I see it's no difference with the details page. The columns such as %ID% are not rendered.
Hello Mathias,
Thank you for the update and for clearing that up.
I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Milos
Thank's for updating me. I will check your test page and follow up. Using another page builder to set up the master-details page sounds like a reasonable work-around for the moment.
I'll come back with my final statement asap.
Thank's Mathias
Hi, Mathias
That sounds like a good plan.
We agree,
if you could use any other page builder for the time being,
or Classic Editor, just for the Master-Detail Template Page,
until our developers investigate, and we hope they will debug the conflict, of course.
Let us know how it goes,
and if you wish, of course, you can send us your Zion Builder files, then our devs will work on fixing the conflict as soon as possible.
Thank you, looking forward to your reply.
Kind Regards,
Miloš Jovanović
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables