We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi guys, I'd like customers have their first look on both 2 columns together (services & calendar) in the very beginning of booking operations.
Basically i'd like to start with a structure like in the picture (right now this is step2)
Is it possible to customize like this?
Hello Gerardo,
Thank you for reaching out to us.
You can try to achieve this with shortcode [ameliabooking service=1 employee=1] for example. We are sending our complete list of the shortcode that has explanations next to each shortcode what and how it will be displayed on the front Amelia Shortcodes and Front-end Implementation
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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I think i need to explain myself better...
i'd like my customers start booking process with a view of services tab and calendar both, in order to make visible and clear how to book.
How is it possible to achieve this with shortcode as you suggest!? If i do that, according with docs, i will show only the services with ID 1 that are assigned to the employee with ID 1
But is not what i want to achieve.
Thanks for helping
Hello Gerardo,
This is the only way to achieve this. This way it will skip the service and employee choosing options.
In other cases customer needs to choose the service first then the employee so that Amelia can know what available days and time slots to show. Without service and employee information Amelia can not know what times and they it needs to present.
At this time there is no such possibility afraid.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables