We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey there,
The Customer aks me: How can Employees booking Events? Do you have an Answer? We have say that they have been also Customers. But two diffrent Accunts. They want to have one Account for Employees , so that the employees can write in to Events.
I hope you can help me.
Kind regards'
Sebastian
Hello Oliver,
Thank you for reaching out to us.
No, the employee and customer roles must not mix, as this leads to a conflict within the plugin. It is necessary for them to have a new user with a different email and to book the event when they are not logged in as employees, from incognito window.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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