We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi!
I have been struggeling with the extra’s for a very long time, i keep making tickets but nobody knows the answer and there is no solution!
I want to try and reorginize the way my clients can book appointments. My idea was that when clients select a category (for example when you look on my website, acrlyic) and then you get the option to select a service (for example when you look on my website, new set pink powder). After selecting that option i would like it if my clients where able to select other options (the same way that the categorie / service is shown). Is this possible?
I am done using the extra’s (all my clients complain!)
this is my last hope to use this plugin, if this doesnt work I unfortunatley will have to look for an other plugin for my salon booking :(
I hope this will work out,
Mollie Jackson
Hello Molly,
Thank you for reaching out to us.
We have checked in the system and each of your tickets has been answered.
You opened an identical ticket a couple of days ago with an identical question regarding acrylic and pink powder.
We checked then and we checked once again and everything works perfectly for you.
The appearance of extras cannot be changed as you want them to be displayed in the same way that the category/service is shown unfortunately.
I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
But we can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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