We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We are just going to buy wpDataTables, but I want to be get sure, that it's possible to have datasource from externally MySQL table (different server as the wp), also it would be good to have REST API JSON as input also.
Is this both working?
Thank you!
Best wishes,
András Székely
project manager
Hi, András
Thanks for reaching out to us
1.
Yes. We have a multiple Database connection support.
Please check out more details on how it works here.
2.
Rest API hasn't been included yet because there weren't many requests for it in the past;
but a couple more people have been asking for it recently.
We do still have it on our "to-do" list, but the features suggested on this page were more about other features and improvements for the plugin.
Please feel free to add this as a feature suggestion on the page linked above, so the number of votes goes up. We develop new features based on the number of votes received from our customers, so your vote can be beneficial to have this included sooner.
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Let us know if you have any questions.
And, just wanted to point out that we have a Demo Sandbox site, where you can try out the plugin functionalities, on this link
and there is a 15-day money-back guarantee period, So if you purchase the plugin, you can safely fully test it out, and if it doesn't fit your needs you can request and receive a refund in that period. ( same goes for all plugins and add-ons)
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, András
You're welcome, we are happy to advise and be of assistance.
Please don't hesitate to open new tickets for any new, unrelated questions, we will be happy to answer.
Of course, we will keep covering your other open ticket until it is confirmed/resolved.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables