Some of my Custom fields are not carrying over to automated emails. Please see attached. Blue areas should be populated with customer information. Thanks, Marco
Hi Marko, I double checked and the place holders are correct. Please review the attached documents (my calendar, an email, and an Amelia email template). Red under lined areas are not populating place holder values. It appears only my "custom" place holder values are not generated in emails and calendars. Please advise. Thank you so much! Marco
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.
Some of my Custom fields are not carrying over to automated emails. Please see attached. Blue areas should be populated with customer information. Thanks, Marco
Hello Marco,
Thank you for reaching out to us.
Can you please check if your custom field placeholder has the correct ID? Also, you can send us u a couple of screenshots of your notifications.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko, I double checked and the place holders are correct. Please review the attached documents (my calendar, an email, and an Amelia email template). Red under lined areas are not populating place holder values. It appears only my "custom" place holder values are not generated in emails and calendars. Please advise. Thank you so much! Marco
Hello Marco,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marco,
We would need also the URL of your site so that we can know where we need to log in.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko, That worked. I'm not sure why the amelia plug didn't show an update but now it did so I updated it. Thank you so much!
Marco
Hello Marco,
You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables