We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a client who is very interested in Amelia. 80% of her work requires an appointment... however, there is 20% that does not.
For example - she may need to schedule haircuts as her primary source of income, but she also has a reoccurring monthly consulting with clients that don't have set dates and times.
It is possible for Amelia to accept payments without having a specific date and time in mind, or do we need to use another payment gateway instead?
Hello Brandon,
Thank you for your interest in our product.
Amelia is a booking plugin and for each appointment, you need to select the date and time for the appointment.
But there may be a workaround that would suit you. With our Pro license, you can create packages and for example, they can buy 5 appointments and you can set that they don't have to book immediately. In that case, they or you will be able to subsequently choose the time and date for the consultation according to the agreement.
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
If you have any further questions please do not hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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