Hi. Is it possible for a member of staff to also be a customer and access their customer panel? I can't register them as a customer because they are already a staff member so they are unable to amend their bookings.
Unfortunately, currently, this feature is not built-in in Amelia. This creates role conflict in Amelia because different roles have different permissions.
You need to create a separate user with different mail address so that they can be customers and also they need to book from the incognito window.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
Hi. Is it possible for a member of staff to also be a customer and access their customer panel? I can't register them as a customer because they are already a staff member so they are unable to amend their bookings.
Thanks
Hello Alex,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. This creates role conflict in Amelia because different roles have different permissions.
You need to create a separate user with different mail address so that they can be customers and also they need to book from the incognito window.
I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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