We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3122820
employee customer payment view
Closed

Comments

  • Kevin Reiterer started the conversation
    September 11, 2022 at 7:04pm

    Hello,
    we are a freelance studio with several different trainers. We now started with the online booking tool but we are having issues with our trainers seeing which customer has paid or used a coupon code for their classes in their own login page. It is only visible in the backend wordpress editor. Is there anyway, I can make my trainers see and adjust the status of payment in the frontend login site for employees? 
    As we are a yoga studio and are having group classes we mainly work with events and not with appointments. 

    Thank you 



  •  1,895
    Miloš replied
    September 13, 2022 at 7:02pm


    Hi, Kevin

    Sorry for a delayed response time.

    -

    You are correct, and I am sorry to disappoint you, but currently we don't have any way to create a solution for employees to see and edit payment details on the front-end.

    Right now, we can only do this in the back-end of the plugin.

    On the front, for Events, for example - the employee can only see what payment method was used, in the atendee details on the employee panel, but nothing more.

    8843561258.png

    If you wish to see a built-in option to edit payment details on front-end, 

    please feel free to search through our feature suggestion page, 

     to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

    You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;

    and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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