Hello, I tried to start the sync with Outlook. But everytime I try to access Azure, I get this message:
The selected user account does not exist in the "Microsoft Services" client and cannot access the "xxxxxxxxx-xxxxxxxxxxxx" application in this client. The account must first be added to the client as an external user. Use a different account.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I'm afraid that we didn't quite get what where and how the issue looks like exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
Hello, I tried to start the sync with Outlook. But everytime I try to access Azure, I get this message:
The selected user account does not exist in the "Microsoft Services" client and cannot access the "xxxxxxxxx-xxxxxxxxxxxx" application in this client. The account must first be added to the client as an external user. Use a different account.
What kind of account do they mean?
Thank you
Holger
Hello Holger,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I'm afraid that we didn't quite get what where and how the issue looks like exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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