We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I accidentally declined google access on the website, and now I can not sync the calendar.
Do you know how I can cancel the "deny access" on google?
It shows me error 400: redirect_uri_mismatch
Thank you in advance.
Hello Kaho Imai,
Thank you for reaching out to us.
When you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same.
Please go to Amelia Settings/Integrations/Google Calendar and make sure that the URI you see in there is your website's URL, ending with "wp-admin/admin.php?page=wpamelia-employees". For example, if your website is "yourwebsite.com", the redirect URI needs to be this:
https://yourwebsite.com/wp-admin/admin.php?page=wpamelia-employees
Is your website in HTTP or HTTPS? Please note that Google doesn't allow HTTP at this time, so if it's HTTP, you'll need to install an SSL certificate and move your site to HTTPS before you can continue.
After verifying that, please go to Google Developers Console, and in "APIs & Services" go to "Credentials". Under "OAuth 2.0 Client IDs" click on the name of your app:
In there, check the "Authorized redirect URIs" on the bottom of the page. Make sure that the URL has to be the same as it is in Amelia/Settings/Integrations/Google Calendar.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi! I tried but it is still not working.
I accidentally declined google access on the website, and now I can not sync the calendar.
Hello Kaho Imai,
This is a proven solution that has been used thousands of times. As you have declined google access and this solution did not help you, in that case, you need to do a new/initial integration of the Google calendar in order to set it up properly. Unfortunately, since you have not set everything up correctly, we cannot do anything about it.
This time, please follow our documentation step by step and on this link https://wpamelia.com/configuring-google-calendar/ you will also see screenshots that explain everything step by step, and after that if you set everything up properly this time everything should work fine.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables