we created 3 new coaching services over several hours up to 3 days for our customers. I didn't find a proper way to display this on the right days and time slots.
In the attachment you find some screenshots. I tried to use the special day feature for this to pre define the weekends and i also tried without that feature (using a 24h buffer) but none is working.
It's not showing any available time slots or you can book it in the middle of a week and to complete wrong times. Do you have any recommendation how to fix this?
We apologize, but I'm afraid we didn't understand from your tickets what exactly the issue was.Could you please write us exactly what the problem is and we will be happy to help you.
From what we just managed to conclude, one of the issues is certainly the buffer time of 24 hours. Buffer time enters the service length. For example, if you have a buffer time of 24 hours and the appointment lasts 1 hour, the total length of the service is 25 hours. For this reason, that service will not be able to be booked, because Amelia's services do not go to the next day.
You can set that the minimum time required before schedule is 24 hours if this was your goal. YOu can find this option in service settings.
As for prices, check which price is for which employee. Different employees can have different prices for the same service.
If this doesn't work for you, please write a brief description of the exact issue.
our regular business is coaching by phone or zoom. (location MetaExit worldwide) Mainly 1 hr. So this works fine already.
We now offer 3 new services which are in our location "Viersen". The first is a 3 hour personal coaching, the second is a 2 x 3hr personal coaching and the third is a weekend coaching with different services and time slots (from fr-su) , including 2 nights and breakfast.
I found a way to use the special day employe feature but i did not get it work properly.
For e.g. a complete Weekend is a demanding job for us, so it would be great if someone books one of these options that the day before this weekend, the service time itself (even if it is fragmented like service 2 and 3) and a day after the weekend is blocked.
Thank you for the explanation and we apologize once again, but we do not understand exactly what you want to achieve. Please write us a concrete example of what you want to achieve and we will tell you if it is possible.
you would like to book our full weekend coaching. This is one product for one price including:
1. coaching friday 16:30-19:30
2. coaching saturday 10:30-13:30
3. coaching saturday 16:30-19:30
4. coaching sunday 10:30-15:00
What Is the best way to make this a bookable appointment for our customers?
Ideally in case someone books this the day before and the day after needs to be blocked for other appointments --> in this case from thursday to monday the calendar needs to be blocked.
And the weekend coaching can only be booked if there are no bookings from thu-mo.
Unfortunately, currently, this feature is not built-in in Amelia.
You cannot create a conditional booking just like that. In my opinion, it would be best for you to create an event that will last 3 days in those time intervals. But if you assign an employee (and you don't have to, the event can function without an employee) to that event, he will automatically not be available for booking in services.
Hi,
we created 3 new coaching services over several hours up to 3 days for our customers. I didn't find a proper way to display this on the right days and time slots.
In the attachment you find some screenshots. I tried to use the special day feature for this to pre define the weekends and i also tried without that feature (using a 24h buffer) but none is working.
It's not showing any available time slots or you can book it in the middle of a week and to complete wrong times. Do you have any recommendation how to fix this?
Attached files: Bildschirmfoto 2022-09-08 um 17.22.03.png
Bildschirmfoto 2022-09-08 um 17.22.16.png
Bildschirmfoto 2022-09-08 um 17.22.29.png
And it's also not taking over the right price, see attachment.
I could fix this one. For any reason there were different prices in the employe for this service.
Attached files: Bildschirmfoto 2022-09-08 um 17.32.47.png
Bildschirmfoto 2022-09-08 um 17.33.09.png
Hello Andreas,
Thank you for reaching out to us.
We apologize, but I'm afraid we didn't understand from your tickets what exactly the issue was.Could you please write us exactly what the problem is and we will be happy to help you.
From what we just managed to conclude, one of the issues is certainly the buffer time of 24 hours. Buffer time enters the service length. For example, if you have a buffer time of 24 hours and the appointment lasts 1 hour, the total length of the service is 25 hours. For this reason, that service will not be able to be booked, because Amelia's services do not go to the next day.
You can set that the minimum time required before schedule is 24 hours if this was your goal. YOu can find this option in service settings.
As for prices, check which price is for which employee. Different employees can have different prices for the same service.
If this doesn't work for you, please write a brief description of the exact issue.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
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Hi Marko,
our regular business is coaching by phone or zoom. (location MetaExit worldwide) Mainly 1 hr. So this works fine already.
We now offer 3 new services which are in our location "Viersen". The first is a 3 hour personal coaching, the second is a 2 x 3hr personal coaching and the third is a weekend coaching with different services and time slots (from fr-su) , including 2 nights and breakfast.
I found a way to use the special day employe feature but i did not get it work properly.
For e.g. a complete Weekend is a demanding job for us, so it would be great if someone books one of these options that the day before this weekend, the service time itself (even if it is fragmented like service 2 and 3) and a day after the weekend is blocked.
Is there a way to do this with Amelia?
Kind regards,
Andreas
Hello Andreas,
Thank you for the explanation and we apologize once again, but we do not understand exactly what you want to achieve. Please write us a concrete example of what you want to achieve and we will tell you if it is possible.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko,
example:
you would like to book our full weekend coaching. This is one product for one price including:
1. coaching friday 16:30-19:30
2. coaching saturday 10:30-13:30
3. coaching saturday 16:30-19:30
4. coaching sunday 10:30-15:00
What Is the best way to make this a bookable appointment for our customers?
Ideally in case someone books this the day before and the day after needs to be blocked for other appointments --> in this case from thursday to monday the calendar needs to be blocked.
And the weekend coaching can only be booked if there are no bookings from thu-mo.
Hello Andreas,
Unfortunately, currently, this feature is not built-in in Amelia.
You cannot create a conditional booking just like that. In my opinion, it would be best for you to create an event that will last 3 days in those time intervals. But if you assign an employee (and you don't have to, the event can function without an employee) to that event, he will automatically not be available for booking in services.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables