As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello! A customer wanted refund via Stripe. I did the refund via the Stripe dashboard. I am not aware if the refund could be done via the amelia dashboard. But what I want to know whether there is option to mark the payment of a cancelled appointment as refunded?
Hello Filippos,
Thank you for reaching out to us.
There is currently no sync between the Stirpe and Amelia statuses once the Stripe payment has been refunded.
We have a plan to add this feature in one of the future updates, but there is no ETA at the moment.
Kind Regards,
Uros Jovanovic
[email protected]
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