We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear TMS team
I would like to set the plugin in order to have multiple slot (4 slots) in the same time for a single operator.
For example: time slot 14:00 - 14:20 - 4 seats available
the website user can book 1 of the 4 seats in this time slot, the new total avaiable appointments for the 14:00 - 14:20 time slot is now 3, and so on. I need that, in the same time slot, 4 different users can book the same service with the same operator (so I cannot use the "bring someone with you" functionality)
I tried to put operator seast from 1 to 4 and also from 4 to 4 but when i book the time slot the system delete it from the free time slots even if it is the first out of 4.
How can I achieve this?
Thank you, regards
Hello Mauro,
Thank you for purchasing Amelia, and for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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Hi marko
thank you! Using this setting, can I set a maximum capacity for the service? The maximum customers allowed for any single time slot is 4.
Thank you!
Hello Mauro,
Yes, of course. You can create a group appointment for 4 people and in this way when one customer books there will be 3 available spots left for booking.
Please try it out and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thank you I'll give it a try on staging in the next days, now I managed by duplicating 4 times the operator (my fault, today we are deploying the website).
Thank you for your fast reply, Marko!
M
Hello Mauro,
Your way also works. That way is used when you have a one-on-one appointments, the other way is easier when you give a group appointment. But both ways are correct.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you!