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  Public Ticket #3120676
Step-by-Step Booking Form 2.0 not visible
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  • Angelina Alfonso started the conversation

    Hello,

    I have configured everything as the amelia documentation says. But the form Step-by-Step Booking Form 2.0 cannot be seen when I insert the short code in the WordPress or Elementor pages. This form is also not visible when I put it using Gutember blocks. It is never displayed on my site, the page where I paste it is displayed blank. The other forms are visible, only this is the one that does not load.

    That could be happening? How to solve that error?

    Thank you

    Note: I buy AMELIA PRO

  •  1,594
    Marko replied

    Hello Angelina,

    Thank you for reaching out to us.

    The new booking form should be displayed when you clear the cache, if you have a caching plugin or optimize plugin, please disable minify js files option.

    For example, if you have WP Rocket, and you have enabled these JS optimizations, which have a negative effect on our New Step Form, that is based on Vue 3 Framework, the booking form wont show.

    9104114591.png

    The old Form is based on Vue Framework 2;   but the New Form is based on Vue Framework 3;

    Once you disable the "minify JS" option in the Optimisations on WP Rocket, or similar, and purge the cache the form should appear.

    Hope this helps.

    Kind Regards, 

    Marko Davidovic
    [email protected]

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