We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
on the payment page is it possible to change the text which says "stripe" to "card payment"
a lot of our clients dont even know what stripe is and so its confusing them, really it should say "Card Payment" here and not stripe.
I cant see anywhere to change this text
Hello Mike,
Thank you for reaching out to us.
The images for payments on the front-end can be changed in /wp-content/plugins/ameliabooking/public/img/payments/icons/ and /wp-content/plugins/ameliabooking/public/img/payments/ folders. Keep in mind that the size of images need to stay the same, along with the name of the image file. Also, until we include this as a customization option in Amelia/Customize, you will need to do this every time the plugin updates.
As for the text below icons, it is possible to change this now, but it's not a perfect solution.
You need to go to ameliabooking/public/js/chunks/ folder and open the file that looks like this:
amelia-booking-booking-e699bcfa2244b52e0818.js
The hash may be different, so if it's not "e699bcfa2244b52e0818" it is something else, it's important to look for amelia-booking-booking-hash.js
When you edit this file, look for "On-Site", "Paypal", "Stripe", "Online" (case sensitive), and you'll see this:
You can change all values in quotations, after "return" and it will change on the front-end, so for example, change:
To:
And so on. Our developers are working on a more elegant solution, but at this time, it's the best one we can offer.
The file I told you to modify is the step-by-step [ameliabooking] form, so if you're using [ameliacatalog], you'd need to change a different file (same folder, only amelia-booking-catalog-hash.js).
Hope this works for you.
If you have any more questions please feel free to open another ticket.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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I am also looking to do this. I'm using the 2 step booking process form but the fix below to change Stripe to Credit does not work. Should it?
Hello Leilani,
In that case, something is not set correctly. This is a proven solution that has been used several thousand times most recently yesterday and we know that it works. Please check and redo all the steps again. And if you have more questions, please open your own ticket in the Amelia category and we will be happy to help you.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables