We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello. I have a multilingual site setup under a multisite wordpress installation.
Amelia plugin is installed on the network site but each site (language) is an independent site.
The issue is that we have one place to do the eye exam. But if we get a customer that wants an appoitment at 6:30 and reserves on the Spanish site then the same spot remains open on the english and catalan sites.
Is it possible to have them sync schedulles? Or how can I solve this problem?
Also, for some reason I am not able to update the plugin.
Hi. Thanks for the reply. I just installed the new version.
About the integration with google calendar, can you explain a bit more or send me in the direction to know how to do that?
Thanks
There is no Google Calendar sync button anywhere!!!
Hello Elena,
There is no sync button. You need to integrate Google Calendar with Amelia. 99% percent of things you set in your console and when you do it in Amelia/settings/integrations you will fill these fields for client ID and client secret.
After that in the employee modal you will be able to connect the employee to his Google Calendar
We are sending you a link from our documentation where you have an explanation of the entire integration step by step and for each step you have screenshots of where and what you need to click and enter https://wpamelia.com/configuring-google-calendar/.
Just follow our documentation and everything should be fine.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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