Okay
  Public Ticket #3118605
Creating a package
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Comments

  •  1
    Yasmin Birk started the conversation

    Generell bin ich mit Amelia sehr zufrieden.

    Aber mit den Pakten habe ich Schwierigkeiten.

    Ich biete zum Beispiel Online-Seminare mit 5 Modulen an. Ein Paket enthält 3 frei wählbare Module. Ich brauche also die Möglichkeit, dass der Kunde aus dem Dropdown-Menü mit den Services seine 3 aussuchen kann und dafür Termine buchen. Und anschließend geht es zum Bezahlen.

    Wie mache ich das?

  •  1,617
    Marko replied

    Hello Yasmin,

    Thank you for your interest in our product.

    Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.

    Thank you for your understanding.

    I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?

    Looking forward to your reply.


    Kind Regards, 

    Marko Davidovic [email protected]

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  •  1
    Yasmin Birk replied

    Hello Marko,

    First of all, thank you very much for the quick reply.
    I understand your request to write in English. But I am German and now I have to translate this text with Google. I speak English quite well, but such complex texts are difficult for me.
    Amelia can also be purchased in Germany. German support would be helpful there. Maybe there will be someone in Germany who can do this in the home office.
    Regarding my problem with the packages: I solved my original problem. But now I have a new problem: With the packages I cannot link to another homepage. That works for services. (see screenshots).
    Since I don't work with Stripe or Woocommerce, I need to link to the page where the payment is processed. It is Copecart (similar to Digistore), a German company that works GDPR compliant.
    How can I do that? And why is there no option for the packages?
    I offer online seminars, and that is why payment has to be made online.
    Thank you for a solution and an answer.
    Yasmin
    
    5596553020.png
    
    

    4520633086.png


    6929796991.png

    You see: if I want to edit package there is no possibility to redirect to another website.


  •  1,855
    Miloš replied

    Hi, Yasmin 

    Sorry for the waiting time.

    Thank you for clarifying this with more details.

    Yes, at this time we don't have a built-in option to choose a redirect page for Package purchase.

    We can suggest it for our developers, and they will do their best to add an option soon.

    Please feel free to search through our feature suggestion page

     to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

    You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;

    and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

    -

    At this time, i can offer a custom workaround for you, i am not 100% sure if it will work perfectly for you.

    There was a workaround for the Old Booking Forms to redirect customers before they click on "Finish",  it requires a custom workaround.  ( not sure if it still works, but we can try)

    At this time, you can try to use hooks like "beforeConfirmedBooking", for example, that will be triggered when your customers confirm the booking. 

    You can set the redirect URL that you need like in this script (we use https://www.google.com as an example, but you will replace it with your own URL):

    <script>
    window.beforeConfirmedBooking = function()
    {
    window.location.href = "https://www.google.com";
    };
    </script>

    Please insert this script on the footer of the page where you insert Amelia's shortcode.

    Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways. 

    If you need help with adding custom JS to the page, please take a look at this article.

    I hope it helps.

    Let me know if this works for you.smile.png

    Thank you

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  •  1
    Yasmin Birk replied

    Thank you Milos,

    but I fear I have no idea how to do that. May be my son in law can help me. 

    Yasmin

  •  1,855
    Miloš replied


    Hi, Yasmin

    You're welcome , i am happy to help.

    I know that this can seem very complex,  but if you take a look, in  this article,

    there is a guide on how to use a plugin, that helps you add this script, without any coding knowlegde.

    You just have to follow the steps as explained, there are multiple methods you can try, and to see which one might be easiest.

    -

    But, I can completely understand if all of that still seems complicated, custom workaround like this do need a certain level of "beginners knowledge".

    Let me know how it goes, and if you manage to add the script to your WP page(s) when you give it a go.

    -

    If you wish, i can try to set that up for you, but i will need WP-Admin access credentials, so that i can log into your WordPress back-end.

    -

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.


    Thank you.smile.png

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables