We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, is it possible to clean the database before going live? I've been testing with a lot of fake employees and customers. Just concerned that once I go live my staff will not have assigned ID's from 1, instead starting from like 35. Maybe this is just my OCD but would really be great to have a clean slate to start from. This possible?
Hello Sebastian,
Thank you for reaching out to us.
Yes, you should be able to delete everything from Amelia and the rest of the database. We don't have access to your base and we haven't tried it, but you should be able to achieve what you want if your database is clean, but we can't guarantee it 100% because we've never tried it.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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