We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have 2 employees and I have set their working hours - however the booking calendar does not accurately represent them, the time slots it gives are not within their working hours.
For example, I want to run tours between 6-8pm on Fridays, 3-5pm and 6 - 8pm on Saturdays and Sunday 3-5pm and 6 - 8pm.
I have set the time slots to 2 hours, however the booking tool gives 5-7pm on Friday, 2-4pm and 5-7pm on Saturday and Sunday.
Can you help me please? I have attached images for reference.
Thanks
Edward
Hello Edward,
Thank you for reaching out to us.
Can you please check if you have set up the time zone for your employee in employee modal? Also please set your time zone in WordPress to your city for example London and not UTC+1.
Please try this and purge the cache and let us know if this has helped.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Thanks, that did the trick!