We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
Does your plugin support table allocation? I've explored the backend demo and could not find it myself.
We have shops with a set number of tables (like a restaurant) and we are looking for customers to book a table at our shop anytime throughout the day. The system should allow overlapping bookings on different tables. These bookings can also be staggered (so one customer can book a table 1pm to 3pm, and another can book 2pm to 4pm).
Apologies if this functionality is in-built in the plugin and I could not find it.
Kind regards,
Adam
Hello Adam,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia.
But yes, Amelia can be used for restaurant table booking.
We don't have an option for displaying the table plan, but you can create tables in the place where our employees are, and give customers the option to pick one of the tables.
You can also set minimum and maximum capacity for each table and disable the option "Allow booking below minimum capacity".
We made this option for this kind of use case since it works in the way that once some customer books above minimum capacity it automatically closes this time slot for the particular table so other customers (that don't know each other) can not fill in the table until the maximum capacity is reached.
Please just be aware that at the moment each employee (table) would need a different email set in the profile but there is a workaround if you plan to use Gmail or Outlook mail.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
Thank you for your response. We don't mind using some kind of workaround as you describe. We also don't need a table plan. However I have two concerns with using employees as tables.
Ideally we would like the customer to choose a date/time first, and then choose from the available employees (tables). However your demos show the customer picking the employee first before picking the date. This would result in customers having to go through each table to check availability for their chosen day/time. Is there a way around this?
Secondly, we are looking to have multiple locations. Each location is run by a location manager, and we would like them to view appointments for only their location. Will using employees as tables affect our ability to define user roles in this way?
Many thanks for your help,
Adam
Hello Adam,
You can hide the employee choice option, that way they will choose a service, that is, if there is only one service, the calendar will be shown to them immediately. In this way, it will not be known for which table they are booking and it may happen that several unknown people book the same table, but you can hide choose employee option.
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
If you have any further questions please do not hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Great, thank you for your help,
Adam
Hello Adam,
You are most welcome, and we are glad that we were able to help you.
If you have any further questions please do not hesitate to ask.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables