We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I am developing a website for a beauty clinic. They will be booking appointments with many consultants and services. Each patient needs to have an account so that the consultant can see the patients history when going into consultations. They also need to be able to fill in forms with the patient before consulting, when consulting or after consulting depending on the treatment. I am aware there is no way to do this in Amelia but are you aware of any integration that will allow clients login to wordpress site and see their recent purchases, recent bookings and see their history base don their form submissions / their consultants notes. Then it would also be great if the consultant could login and see the clients history, take notes at meetings by filling in forms and hitting submit then also see their product purchase history. I am also ok with the staff not logging into the website if needs be ie if all the information from the website sends to a different system that shows the customer, their woo purchase history, their amelia appointments, their patient history form submissions. I am happy to communicate with woo and forminator teams to try figure out their side of things if needs be. Or if you can think of a better solution then I am all ears.....
Additional Info:
Website will use Divi Theme
Website will use Forminator for enquiry forms
Website will use Amelia Pro for bookings
It will be integrated with a Woocommerce store and a Stripe POS for store sales.
Hello,
Thank you for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
But we can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Kind Regards,
Uros Jovanovic
[email protected]
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