We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3116574
Additional charge for services at home
Closed

Comments

  • Daniel started the conversation
    September 1, 2022 at 7:40pm

    Hi! 

    I am planing on creating a site for a Yoga Instructor that visits clients homes and gives a one-hour session.

    The client picks a date and adds an address for the instructor to go. We need to add the distance, so we can charge like gas money if the place is too far.

    Does it have something like this?

    I am now thinking that I can add a list of the cities that the service reaches, and maybe have the user pick the city and each option has a specific extra charge. That can be a way around, right?

    Thanks!

  •  111
    Stanislav replied
    September 2, 2022 at 5:02pm

    Hello Daniel,

    Thank you for reaching out to us.

    >The client picks a date and adds an address for the instructor to go. We need to add the distance, so we can charge like gas money if the place is too far.

    I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.

    You can suggest that feature on the following link: https://features.wpamelia.com/ 

    We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.

    >I am now thinking that I can add a list of the cities that the service reaches, and maybe have the user pick the city and each option has a specific extra charge. That can be a way around, right?

    Yes, I guess it will work, you can create cities as services.

    And you can use Custom Fields https://wpamelia.com/custom-fields/ to add the customer address field to your booking form.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Have a great weekend!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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