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We were setting up Amelia. One of our employees has blocked out dates as being unavailable in the Amelia employee scheduling. When we booked appointments and assigned them to the employee, the bookings gave no indication that the employee may be unavailable.
What needs to happen for the unavailable dates to being considered unavailable for booking appointments? And, is there some indication in the admin level view of the calendar who is available and how is unavailable?
Regards,
Shawn DeWolfe
for Stigma Free Society
Hello Shawn,
Thank you for reaching out to us.
To be honest, this is the first time I hear about this issue because when a certain employee is unavailable on a certain day, that day is automatically unavailable for booking. Can you send us some screenshots of its settings and issues on the front?
Also, please write to us which employee is in question and which service, and send us the URL of the page where Amelia is located.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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