We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there, I see you have released packages for services. Do you have any intention of adding packages so that visitors can purchase class passes and pay for classes/events with credits? This is the main feature holding me back from using Amelia, and I would love to know if it will be implemented any time soon.
Hello Lujeffcoat,
Thank you for your interest in our product.
Amelia itself doesn't handle the payments but you can try to integrate MyCred with Amelia. We have to mention that MyCred isn't our add-on and if you experience some issues with MyCred you will need to contact their support team.
If you have any more questions please feel to open another ticket.
Have a great weekend!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Pleas don't recommend this integration. It does not work at all. I just paid for Amelia so that I could figure out how these will work together. because the free version was crashing my site (probably because I previously had a paid version installed, which I stopped using specifically because I need to use credits). Now, I tried following documentation for myCred Amelia and it does not work at all and they do not offer support. Unfortunately after seeing the reviews, I realized too late that they don't provide support and the plugin does not work with Amelia: https://wordpress.org/plugins/mycred-amelia/
Hello Lauren,
Apologies for the last response. At the moment, the only feature similar to what you described that we have is the "Packages for services" feature. You can read more on this at the following link.
We do not have a plan to add the feature of paying with credits in Amelia, but feel free to suggest this feature on the following link,
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables