We have many services available on the website for the end customer. But 80% of our appointments are still made by phone. When you make an appointment by phone, it's difficult to find the right service in the long list.
Is it possible to display only certain services from the backoffice calendar? For example, to have online "hairdressing woman 30min", "hairdressing long hair", "hairdressing short hair", ... And from the backoffice calendar I would like to see only one service "hairdressing 30 min with extras/options of 15min".
Thank you very much.
Note: Do you plan to improve the experience of taking appointments by phone, ie from the backoffice ? You are improving the online booking experience with version 5.0 and that's great. But 60-80% of appointments are still made over the phone with us. So our employees spend a lot of time taking appointments over the phone.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Please keep us posted with your findings there!
Let us know if there is anything else that we can help you with.
Hello,
We have many services available on the website for the end customer. But 80% of our appointments are still made by phone. When you make an appointment by phone, it's difficult to find the right service in the long list.
Is it possible to display only certain services from the backoffice calendar? For example, to have online "hairdressing woman 30min", "hairdressing long hair", "hairdressing short hair", ... And from the backoffice calendar I would like to see only one service "hairdressing 30 min with extras/options of 15min".
Thank you very much.
Note: Do you plan to improve the experience of taking appointments by phone, ie from the backoffice ? You are improving the online booking experience with version 5.0 and that's great. But 60-80% of appointments are still made over the phone with us. So our employees spend a lot of time taking appointments over the phone.
Many thanks and best,
Fred
Hello Frédéric,
Thank you for reaching out to us.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
I'll kindly ask you to add it as a feature suggestion on this page https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Please keep us posted with your findings there!
Let us know if there is anything else that we can help you with.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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