We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
In a physical therapy clinic:
-We have configured a bidirectional google calendar, but can we do it with each employee, with each one's google account? what is bidirectional? We see that you put an account in each employee and you create the event in google, but not the other way around.
-Another thing, we want to give individual access, with a WP user to each employer, so that they can create reservations for their clients, from a mobile, tablet, or PC. We were testing and when giving an access in Wordpress, they do not have the possibility of making a reservation.
How can we solve this?
We were also thinking of putting an access from Front, and that they make a reservation, but the name of the employee would appear, and ideally they could put the name of the client.
I hope you understand us and give us a solution.
Thank you
Hello Marcos,
I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello
Can you help me?
In the front part, for employees, is it possible to create a client, or can only those already created be assigned?
Thank you very much!
Hello Marcos,
Unfortunately, currently employees can only create appointments with existing clients, they cannot book appointments with clients who do not exist in your database. But it's a good suggestion I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables