We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3112092
Placeholders
Closed

Comments

  •  1
    David Spitz started the conversation
    August 26, 2022 at 3:15am

    In your documentation (referenced in the related URL),  you refer to providing nine Placeholders for general variables, specifically: %VAR1%, %VAR2%, %VAR3%, %VAR4%, %VAR5%, %VAR6%, %VAR7%, %VAR8%, %VAR9%.  

    However, the only variables that have places to put in default values in your interface are %VAR1%, %VAR2%, %VAR3%.  

    How do we make the other six (%VAR4% through %VAR9%) work?  If we use them in a table query, we'll need to set a default value, won't we?  I don't believe you application will accept our query (using the "Save" button), without setting default values?

    Also, related:... can we use some of the other Placeholders for things that suit us, but don't correspond necessarily to what you're intending them to be for?  For example, I'm quite sure I'll never need  to use  %CURRENT_USER_LAST_NAME%.  Can I use it for something else than a last name?  These other placeholders (which easily can have their default values set) might become useful for me.  

    Bottom line:  I need more than three Placeholders.

  •  1,696
    Uroš replied
    August 30, 2022 at 8:53am

    Hello David,

    Thank you for reaching out to us.

    In the past, we only had 3 placeholders (%VAR1%, %VAR2%, %VAR3%), but in one of the past updates, the other 6 other placeholders were added to the plugin. Can you please update the wpDataTables plugin to the latest version (4.5) and let us know if that worked for you or not?

    Also, related:... can we use some of the other Placeholders for things that suit us, but don't correspond necessarily to what you're intending them to be for?  For example, I'm quite sure I'll never need  to use  %CURRENT_USER_LAST_NAME%.  Can I use it for something else than a last name? 

    Unfortunately, that is currently not possible with the wpDataTables plugin as it can only be used for the last name at the moment

    Looking forward to your reply.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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