We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3111366
question about the plugin
Closed

Comments

  • Lainey started the conversation
    August 25, 2022 at 6:54am

    Hi Amelia,

    I have the plugin Memberpress which allows certain "rules" to be followed.  For example, I can make a rule about not seeing the "regular membership page" unless you purchased a membership & are logged in.

    I was trying to make a rule in MemberPress for one of the categories in Amelia, but it's not allowing it because it's a plugin (I think). Does the Amelia plugin allow changes in the plugin to provide certain services/categories for members only?


  •  111
    Stanislav replied
    August 25, 2022 at 5:41pm

    Hello Lainey,

    Thank you for reaching out to us.

    Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the future. 

    Any membership plugin (like MemberPress, Ultimate Member, etc.) allows you to create pages that are inaccessible to some (for example non-logged-in users). You can also create custom logic, so a user can access this page once a month (for example), but we're not sure about that, since we don't work with Membership plugins. 

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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