1. The Master-Detail Tables for wpDataTables plugin update to version 1.3.2 will not install. It gives an error of "Update failed: No plugin specified."
2. Just recently (days or weeks) the Master Detail popup windows have stopped displaying images. In the URL above, the popup should show a photo of a dog and a tiny image of a country flag. These images DO appear in the backend of the WPDataTables admin screen. They do not show on the live site.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Can you please install the latest version of the Master-detail plugin manually that I have attached and let me know if it works or not?
There are two problems, and they may be related.
1. The Master-Detail Tables for wpDataTables plugin update to version 1.3.2 will not install. It gives an error of "Update failed: No plugin specified."
2. Just recently (days or weeks) the Master Detail popup windows have stopped displaying images. In the URL above, the popup should show a photo of a dog and a tiny image of a country flag. These images DO appear in the backend of the WPDataTables admin screen. They do not show on the live site.
Hello Kyra,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Kyra,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Can you please install the latest version of the Master-detail plugin manually that I have attached and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables