We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, just thinking about SEO and how indexable content within Amelia is.
Service descriptions, for example, contain a lot of information about the services on offer. It makes no sense to have to duplicate all of that work in pages/custom post types just to make it accessible to search engines.
However, with Amelia embedded on the page via a shortcode, the URL doesn't change as the user (and/or search engine spider) clicks through the different categories and services. That makes me think it's not going to be indexed and ranked properly by search engines.
Are my assumptions correct?
Cheers,
Calvin
Hello Calvin,
Thank you for reaching out to us.
I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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