We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there, I really love this plugin. Nonetheless, it's very annoying for to always input the purchase code in the admin interface to be able to work with tables or even update the plugin. This happens every time I login to my site. Could you please help me on this?
Thanks...
Hey Francisco
Thank you for your purchase.
This is not the way the plugin is intended to work.
Can you check with your hosting provider if the SSL certificate maybe needs to be updated? If not, would you be able to provide me with a temporary wp-admin user for your site, along with FTP access credentials, so we can debug it and see what's going on?
Since this is a public ticket, please make sure to post the credentials in a PRIVATE response.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables