We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am trying to work out the checkout process for my sales reps. I have a couple of questions to help me work it out.
Is it possible to add a custom field that would appear on a service booking form and not our employee popup form?
or
Can I display 2 service types on the service form which would not appear on the popup form?
Hello Roxane,
Thank you for reaching out to us.
Unfortunately, I do not undertand your query, can you please elaborate on it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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I need to have 2 checkout forms. One is customer facing and uses a popup with an employee focused form, the other is a service focused form which my sales reps would either use themselves to book appointments for their client or for which they would send their clients to. We need to know if a client came from one of our sales representatives.
Is it possible to add a custom field (where the client would write the rep's name) that would appear on the service booking form and not our employee popup form?
or
Can I display 2 service types on the service form and then disable them for the other form so they do not show?
Hello Roxane,
Thank you for clearing that up.
The only option would be to separate these services by categories and then show one category in a popup and the other one in the other booking form.
Hope this helps you.
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables