As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Do Coupons work with packages? We have Tutoring services that we offer in Packages.
We have Coupons enabled, and the correct Services are selected with the Coupon we created, but the Coupon field does not show up when purchasing a package.
Thank you,
Hank
Hello Hank,
Thank you for reaching out to us.
Coupons cannot be applied to packages because packages usually have a lower price than individual appointments. And for this reason, coupons can only be applied to individual appointments.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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