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  Public Ticket #3105449
Zoom Integration
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  •  5
    Sebastian started the conversation

    Hi. Im trying to set up my Amelia so that multiple employees can host multiple Zoom meetings. I'm confused how to make this so since there is only the option to input a single Client Key/Secret. How do I set up so that when customers book separate staff members, they can all use their own Zoom accounts? 

    Regards


    Sebastian 

  •  1,855
    Miloš replied


    Hi, Sebastian 

    Sorry for the delay

    At the moment, it's not possible to connect multiple Zoom accounts to Amelia.

    You can connect only one business account (since free accounts don't have the multi-users option) and add each Employee as a User to this account.

    - But, if you wish to link one Zoom account with multiple employees, you could do that with Zoom Premium.

    -

    As connecting the employees to Zoom once you set up the Zoom Settings you would need to connect your employees/events with zoom hosts.

    To connect employees, go to the Employees page, open Employee and you will see the option “Zoom User”. Open the dropdown and you will see the user that you have created while creating the Zoom application.

    Screen-Shot-2020-04-02-at-17.46.03.pngScreen-Shot-2020-04-02-at-17.46.03-1024x166.png

    It is possible to connect each employee to a different Zoom user so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on the “User Management” in the left sidebar and then click on the “Users”.

    Screen-Shot-2020-04-02-at-17.53.19.pngScreen-Shot-2020-04-02-at-17.53.19.png

    Then click on the “+Add Users” button to add a new user.

    Screen-Shot-2020-04-02-at-17.53.31.pngScreen-Shot-2020-04-02-at-17.53.31-1024x156.png

    The popup for adding users will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”. Now go back to the Amelia plugin and in the Employee modal in the “Zoom user” field you will see a new user for connecting.

    Zoom is configured via the JWT application made by admin here: https://marketplace.zoom.us/. If you want each employee to be linked to their Zoom account, you must pay the Zoom premium and add users through the Users section. They can't use private accounts, so you would have to pay Zoom Premium to get slots for additional users. When you add them, you can then link them through the Employees section to a specific Zoom account within the organization created in Zoom.

    -

    Let me know if you have any questions. Thank you

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  • Sebastian replied

    I see. 

    Could you tell me then, is it possible to achieve what I want using Google Meet? Can I set up my Amelia plugging to arrange multiple Google Meets with Multiple users? 

    Many thanks

    Sebastian 

  •  1,573
    Uroš replied

    Hello Sebastian,

    Thank you for reaching back to us.

    Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/ 

    We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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    You can try wpDataTables add-ons before purchasing on these sandbox sites:

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