We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My target customers read and write Chinese. My website is dual language using Chinese and English. Can Amelia customer interface and correspondence in Chinese or Google translate English text into Chinese
Hello Anthony,
Thank you for reaching out to us.
Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our customers. If you find any inconsistencies with the translation, please feel free to correct them using POEdit, or Loco Translate, open a ticket and send us the corrected translation, so we can add it to the plugin.
At the moment we have Spanish, German, Dutch, Russian, Romanian, French, Finnish, Italian, Swedish, Brazilian Portuguese, Portuguese, Greek, Arabic, Slovak, Hungarian, Danish, Belgian, Japanese, Polish, Hebrew, and Chinese translations. Approximately 90-95% of the plugin is translated into the languages stated above.
To apply any of these languages, all you need to do is go to WordPress' General settings and set the site language to your language.
Kind Regards,
Uros Jovanovic
[email protected]
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