We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi
so the issue is that when the custoemr finsiehs with the booking. thay have two buttons. Complete and customer panel. when pressing complete they are redirected to a page of my choice. But whe ntheypress customer panel they are redirected to the start page.
How and where do i change where the customer panel redirects and if to include it at all as im afraid it might confuse some customers even.
Regards
Hello Jan,
Thank you for reaching out to us.
When they click on the customer panel, they will log in to their profile in the customer panel and from there they can manage and have an overview of all their appointments.
You need to create a page for the customer panel and enter the URL from that page in Amelia/settings/role settings and in the customer section, you can put that URL where your customer will be redirected to the customer panel
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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