We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good afternoon, I'm using the regular version of Amelia. I can say it's a really great booking plugin but I'm surprised how can it not allow to make an appointment at the same time in such a booking plugin. In short, I tried to edit your plugin to get an appointment at the same time without the plugin, but it was very difficult for me. on the other hand i need this setting. I assume you will help me with this. I am wating your answer. Thx
Hello Enes,
Thank you for reaching out to us.
What do you mean when you say regular version? Do you have the Lite version or a full license?
The same employee cannot work on two services at the same time because that would lead to double booking.
If it is one service, you can create it to be a group booking, or if it is a 1-on-1 service, then you have to create 2 or more employees so that more people can book the same time slot.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Kind Regards,
Marko Davidovic [email protected]
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