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  Public Ticket #3103637
Technical Issues with Amelia
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  • Parasuram Thampi started the conversation

    I have just installed Amelia, I wish to upgrade but I have noticed some issues that are making me hesitate. 
    1. My company is in India, the symbol for the Indian rupee is not there instead "taka" is written in Bengali script which is the Bangladeshi currency. 
    2.  The employee tab is missing, when I try to integrate one booking form into page I first ended up with a message no employees registered. Do I need to upgrade to register employees, if so is Amelia unusable as a free product. 
    3. In one format the calendar just shows infinite loading and doesn't show dates.

  •  1,564
    Marko replied


    Hello Parasuram,

    Thank you for reaching out to us.

    1. We have Indian rupee, you can find it in payment settings

    4065193434.png

    2. In lite version you do not have access to complete features such as creating employee

    3. Please check these points:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

    4053371065.png

    In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

    4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

    5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

    Hope this helps.

    Kind Regards, 

    Marko Davidovic
    [email protected]

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