We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have my web (diosaspoledance.es) replicated on localhost (my laptop) to make there the modifications prior to do them in the live site.
Can I use Amelia purcharse code also in local? Will I have difficulties if I try it?
Hi, Juan
Sorry for the delay
-
You should not have any issues in activating Amelia on your localhost test site; then later on you can migrate everything to another site;
and you can change the domain for your licence, as well.
I will elaborate with more details, just to be sure to cover everything.
-
The basic licence covers one domain, but an unlimited number of its sub-domains.
-1. The best option is, if you have the staging installation, on a sub-domain, then you won't have to deactivate/change the domain for the licence.
2. But, if you want to use a different domain, you can do this :
In our store go to "My Licenses" and click on the "Manage Domains" button:
From there, you will be able to deactivate the old domain (while it's still active), and then simply activate the new domain in wpDataTables settings/Activation, once you move the site.
-
Regarding migrating the Amelia installation, so that you don't lose any data;
The easiest way is to clone your website. You can do that by using the Duplicator plugin. It will generate a couple of files that you can transfer to the new domain and it will create an exact copy of your website.
The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, you can use the All-in-One WP Migration plugin.
- Other than cloning your website, there's a way to migrate only Amelia's database tables.
There are around 47 tables with wp_amelia_ prefix that need to be moved. Please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_ tables.
Besides that, you also need to go to wp_options and search for option_name "amelia_settings" - that returns one row, so you need to copy the option_value and paste it in the same field on the other site.
Note that this contains all info from your old website, so you will need to replace the URLs in this cell.
-
Let me know if you have any questions. Thanks
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables